Privacy policy

 

Privacy Policy

 

 


Welcome to DashTrove. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.


By using our website, you agree to the terms of this Privacy Policy.

 

 

 

1. Information We Collect

 


We may collect the following types of personal information:


 

Information you provide directly

 

 

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by payment providers)

  • Order details

 


 

Information collected automatically

 


When you visit our website, we may automatically collect:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website

 


This information helps us improve our store and customer experience.

 

 

 

2. How We Use Your Information

 


We use your information to:

 

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and maintain security

  • Comply with legal obligations

  • Send marketing communications (only if you opt in)

 


We process personal data based on:

 

  • Contractual necessity (to fulfill orders)

  • Legal obligations

  • Legitimate business interests

  • Your consent (for marketing and cookies where required)

 

 

 

 

3. Cookies

 


Our website uses cookies to improve your browsing experience.


Cookies may be used to:

 

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyse website traffic

  • Support marketing and advertising

 


You can manage or disable cookies through your browser settings. Some features of the website may not function properly without cookies.

 

 

 

4. Third-Party Services

 


We may share necessary information with trusted third-party providers, including:

 

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics services

  • Marketing platforms

 


These third parties only receive the data required to perform their services and are expected to protect your information.


Examples may include:

 

  • Shopify (store platform)

  • Payment gateways

  • Shipping carriers

  • Google Analytics

 

 

 

 

5. Data Retention

 


We retain personal data only as long as necessary to:

 

  • Provide our services

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

 


When data is no longer needed, it will be securely deleted or anonymised.

 

 

 

6. Data Security

 


We take appropriate technical and organisational measures to protect your personal data, including:

 

  • Secure servers

  • SSL encryption

  • Restricted access to personal information

  • Trusted payment processing providers

 


However, no method of transmission over the internet is completely secure.

 

 

 

7. Your Rights (GDPR)

 


If you are located in the European Economic Area (EEA), you have the right to:

 

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

 


To exercise your rights, contact us at dastrovecontact@gmail.com

 

 

 

8. International Data Transfers

 


Some service providers may process data outside the European Economic Area. When this happens, appropriate safeguards are used to protect your personal data in accordance with applicable laws.

 

 

 

9. Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

 

 

 

10. Contact Information

 


If you have questions about this Privacy Policy or how your data is handled, please contact us:


DashTrove

Email: dastrovecontact@gmail.com