Shipping policy

 

 

Shipping Policy

 

Thank you for shopping with LuxCart. This Shipping Policy explains how orders are fulfilled and delivered through our logistics partner, CJ Dropshipping.

 

 

 

1. Order Processing Time

 


All orders are processed within 5-12 after payment confirmation.


Because our products are fulfilled through a dropshipping supplier:

 

  • Order verification: 1–2 business days

  • Product sourcing and packing: 2–5 business days

  • Orders are processed Monday–Friday (excluding holidays)

 


You will receive a shipping confirmation email once your order has been dispatched.

 

 

 

2. Shipping Methods Available

 


We use shipping solutions provided by CJ Dropshipping, which may include:

 

  • CJPacket

  • Local warehouse delivery (if available)

  • International postal carriers

  • Express courier services

 


Shipping methods vary depending on the product and destination.

 

 

 

3. Delivery Timeframes

 


Estimated delivery times:


spain / Europe

 

  • CJPacket: 7–12 business days

  • Standard international shipping: 8–15 business days

 


International Shipping

 

  • Typical delivery: 10–12 business days

 


Delivery times are estimates and may vary depending on:

 

  • Destination country

  • Customs processing

  • Local courier services

  • Seasonal demand

 

 

 

 

4. Shipping Costs

 


Shipping costs are calculated at checkout based on:

 

  • Destination

  • Product weight and size

  • Shipping method selected

 


Typical shipping cost: 4.90


We may offer free shipping promotions from time to time.

 

 

 

5. Tracking Information

 


Once shipped, you will receive:

 

  • A tracking number

  • A tracking link

  • Courier information

 


Tracking information usually becomes active within 2–4 days after shipment.

 

 

 

6. Delivery Issues and Delays

 


Since orders are fulfilled through CJ Dropshipping, occasional delays may occur.


We are not responsible for delays caused by:

 

  • Customs inspections

  • Weather disruptions

  • Courier delays

  • Incorrect shipping information

  • High seasonal demand

 


If your package has not arrived within 15 business days, please contact us at dastrovecontact@gmail.com and we will assist you.

 

 

 

7. International Shipping

 


We ship to most countries worldwide through CJ Dropshipping’s logistics network.


Customers are responsible for:

 

  • Import duties

  • Customs taxes

  • Local handling fees (if applicable)

 


These fees are not included in product or shipping prices.

 

 

 

8. Incorrect Address Information

 


Customers must provide accurate shipping details.


If an order is returned due to an incorrect address:

 

  • Reshipping fees may apply

  • Shipping charges are non-refundable

 


Please contact us immediately at dastrovecontact@gmail.com if you notice an address mistake.

 

 

 

9. Contact Information

 


For shipping questions, please contact:


Dashtrove

Email: dastrovecontact@gmail.com